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LeiFengOffline
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Joined: Oct 17, 2002
Posts: 440
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Post  Posted: June 21, 2004 - 01:05 PM  Reply with quote  Back to top
Post subject: China Tel retribution for PBX and "non-home usage"

Just had one of the least pleasant experiences with China Telecom (not that there is such a thing as a pleasant one). It began with the arrival of a registered letter that informed me (1) I was using a residential line with a PBX and (2) all lines at my house were therefore commercial and henceforth be assessed at commercial rates. It demanded 12 months backpayment of the difference between regular line rental (25 RMB) and 12 months of a commercial PBX user's line rental (100 RMB, for a total of 900 RMB) plus various other payments to correct one year's prior usage of residential lines as a commercial lines (looking around RMB 1700 in fines). It demanded all this, and a personal appearence by the property owner, at the appropriate China Telecom office within three days or disconnection all my phone lines and even greater fines for a late appearance or no show.

Luckily LeiFeng escaped with a tiny fine and a couple of wasted hours, but watch out - China Telecom are actively searching out people who have installed PBXs (residential users cannot use them and business users must first apply for their usage) and may be using their home phones/ADSL for commercial purposes. LeiFeng's friend was asked for around RMB 8000 for past violations with ADSL (they got their ADSL disconnected). Luckily they just had a 512 kb/s connection....

LeiFeng and others were probably discovered by calling China Telecom to complain about service problems. Watch out!

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smurfette
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Joined: Nov 07, 2003
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Post  Posted: June 21, 2004 - 09:13 PM  Reply with quote  Back to top

The most interesting part of the story, no doubt, would be how LeiFeng escaped with a tiny fine? Wink

And if it is already clarified that PBX only allowed for business users having applied for the usage, in which is not LeiFeng's case, how did he manage to install that at the beginning?

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simonjoOffline
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Joined: May 10, 2004
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Post  Posted: June 21, 2004 - 09:40 PM  Reply with quote  Back to top

In my residential tower, I have 'manage' to see an appartment used as office (elevator doors opened and apart doors not closed...), is this legal or acceptable??

They probably have/applied PBX lines.
And when they will move out for any reason, appartment will be rent to a new 'normal' resident then using ADSL/PBX service 'in-properly'.

Sorry if it is too much to imagine, I like police stories...

Or simply someone have tried to get more... and got cautgh.
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