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keaytsOffline
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Post  Posted: June 09, 2007 - 11:39 PM  Reply with quote  Back to top
Post subject: Do you consider "soft skills" workshops important?

Do you consider "soft skills" to be a sequence of behaviors that can be taught by trainers holding workshops?

I certainly think politeness, courtesy, preparation, and communicativeness are traits that definitely make it easier to cooperate with other people in a business environment. But some of the biggest proponents I've seen of "soft skills" have been total wankers who are unable to accomplish anything other than hype how important these skills are.

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"A man is likely to mind his own business when it is worth minding. When it is not, he takes his mind off his own meaningless affairs by minding other people's business." - Eric Hoffer, "The True Believer: Thoughts on the Nature of Mass Movements"
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Post  Posted: June 10, 2007 - 12:58 AM  Reply with quote  Back to top

That's a pretty interesting thread.

Repetition is the mother of skill they say.

The problem of the entire seminar industry is that it's an event based approach to a problem that demands a lot of repetition. I'm actually amazed that it appears most training companies barely see it this way. They want to grab the money, dump all this content, and never help to follow through (and bosses wont follow through either, so,...). Same with the consulting industry.

So. Will training help? Yes. Important? Sure. But a refresher and a follow up are required, and those must be made in house, which means it is responsibility of each manager.

Something like the classic report "what have you learned from this training" and "things that you commit to do or not to do because of the seminar" should be part of any performance appraisal. Otherwise we must assume the ROI of these trainings are close to zero, which they are.

Now, I dont know why but I've been thinking about this a lot lately: skills, talents and knowledge. And also thinking how the net can help with the follow through. There must be a way to use technology so that the training companies themselves can increase the return of the course AND increase their revenues at the same time.

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