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monkey_magicOffline
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Post  Posted: Mar 05, 2008 - 02:01 PM  Reply with quote  Back to top
Post subject: re: Money transfers (again) what went wrong??

Ok.

Recently, I asked a branch of China Construction Bank (CCB) how to transfer money to a Hang Seng Bank account I have in HK. They told me:

1. I can't transfer RMB to anywhere outside China
2. But I can change my RMB into HKD and transfer it to HK as long as I have the proper documentation. i.e. tax receipt, payslip, contract, employment permit.

and with this information, I gathered the required docs, and went to a different CCB branch to get this done. The answer I got was, no I cannot transfer my money to HK. I cannot exchange my money to HKD.

And then they suggest that I ask another bank. ..... Sad
I asked Hang Seng bank in HK.. and it was like... 'i dunno, as long as you can get it out, we'll take it'

Can someone please shed some light? I don't want to be queuing 45mins at ICBC or BOC only to get not much closer to the solution.

Thanks.!!!
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MoonOverMiami
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Post  Posted: Mar 05, 2008 - 03:36 PM  Reply with quote  Back to top

Well, go to the first branch you talk to in order to get it done.

If you want to go to a different branch, then the next time ask for a manager. Teller's don't have the whole story, and sometimes event the manager is clueless. Had asked a teller at BoC about exchanging for USD$500 as allowed and he said it couldn't be done. Asked another teller, who also said the same but I had someone who spoke Chinese there tell them that it could be done. So the second teller asked the manager, who eventually called his superior who then confirmed it could be done.

Long story short, tellers here don't know all the rules and regulations.

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CylonOffline
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Post  Posted: Mar 05, 2008 - 03:44 PM  Reply with quote  Back to top

Moonovermiami got it right, keep it simple, return to the initial bank...

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underh20
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Post  Posted: Mar 05, 2008 - 07:17 PM  Reply with quote  Back to top

They are right in that nobody can transfer RMB outside of China through the international banking system.

If you have the proper documentation, you can exchange RMB for US$ or HK$. Perhaps your documentation was flawed?

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monkey_magicOffline
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Post  Posted: Mar 05, 2008 - 07:32 PM  Reply with quote  Back to top

mm... yeh.. well. they wouldn't even look at my documentation. that's the strange thing. they just outrightly said, they can't do it, which stumped me.

i mean, surely BOC can't be the only ones that can change RMB to other currencies right? and surely i don't need to go to SAFE just to change less than 100k rmb into hkd.. it's like less than 15k USD.. .right?

i hope my documentation isn't flawed, i mean, i did what they told me to. I have copies of my chinese payslip, my alien employment permit, tax receipt for the 07 year, and my employment contract in english though and my passport with me. hmm....
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underh20
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Post  Posted: Mar 05, 2008 - 07:35 PM  Reply with quote  Back to top

monkey_magic wrote:
mm... yeh.. well. they wouldn't even look at my documentation. that's the strange thing. they just outrightly said, they can't do it, which stumped me.

i mean, surely BOC can't be the only ones that can change RMB to other currencies right? and surely i don't need to go to SAFE just to change less than 100k rmb into hkd.. it's like less than 15k USD.. .right?

i hope my documentation isn't flawed, i mean, i did what they told me to. I have copies of my chinese payslip, my alien employment permit, tax receipt for the 07 year, and my employment contract in english though and my passport with me. hmm....


Not every BOC branch can handle foreign currency transactions. I bet the branch you went to is not authorized to exchange currency.

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Ikbal
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Post  Posted: Mar 05, 2008 - 07:41 PM  Reply with quote  Back to top

monkey_magic wrote:
i mean, surely BOC can't be the only ones that can change RMB to other currencies right?

I exchange RMB to Euro via ICBC (since I have bank account with them) and send it to the Netherlands via wire transfer.
As long as you have proper documentation, there is no way they will tell you can't send IF you convert them to foreign currency before sending.
Tip: in the ICBC bank there was an English service, try to see if your bank has it too.
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monkey_magicOffline
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Post  Posted: Mar 05, 2008 - 07:43 PM  Reply with quote  Back to top

maybe they're not allowed to change rmb to other currencies? i've actually changed AUD into RMB in that branch before.

it's the CCB at the center i.e. where Ernst & Young is. you'd think with l'oreal, goldman sachs, and all these other foreign companies in there, it'd have that sort of service. oh well.. i guess this is China, nothing should really be surprising me.
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underh20
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Post  Posted: Mar 05, 2008 - 07:46 PM  Reply with quote  Back to top

In order to exchange RMB into other currencies each and every branch of a bank needs individual approval from SAFE. Many branches do not have this.

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monkey_magicOffline
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Post  Posted: Mar 05, 2008 - 07:53 PM  Reply with quote  Back to top

Thanks.
That probably explains why I got a 'in the box' answer.
Well.. then I'll go back to the branch that gave me the 'how to' instructions then.

see how it goes...
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