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Can't connect to shared DSL in the office

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blindeye

Barker

Joined: Oct 19, 2009
Posts: 161

Status: Offline

Posted: Nov 06, 2009 - 01:36 PM
Post subject: Can't connect to shared DSL in the office

Hiya,

Problems over problems its driving me mad, I am close to a nervous breakdown. Non of the poeple in the office can help me, even switching the computers language to Chinese didnt help all they are interested in is "my little QQ farm" it sucks big time and I cant connect to the internet.

Are there some special functions on Chinese share office connection? I have a European Vista Premium SP2 with all updates installed + a Chinese language pack. Can please someone help me before I smash my netbook on the wall?

Thanks so much !

Blindeye

compsolutions

Rocker

Joined: Mar 07, 2009
Posts: 692
Location: Shanghai
Status: Offline

Posted: Nov 06, 2009 - 03:02 PM

Probably their IT didn't set up DHCP services.
Go to a working computer (assuming windows).

click start, run
type CMD
press enter

You should have a DOS window.

Type IPCONFIG /all

note the IP Address, the Gateway, and the subnet mask.

Typically this will be something like

192.168.0.xx (that computers IP address, where xxx is a random number above 100)
192.168.0.1 (the router)
255.255.255.0 (the subnet mask)

write that down.

Now pick a number between 2 and 255

and try to ping that number

eg if their ip was 192.168.0.somenumber

ping 192.168.0.39

or their ip was 10.0.0.xx
ping 10.0.0.85

If you *DONT* get a reply back that means that ip address is free.
If the number you picked is used, try again with another number.
Keep trying till you get one thats unused.

Write that number down.

Now go back to your computer, click on the network settings, and set your address as per the numbers you got above.

Set the DNS to the following:

Primary: 208.67.222.222
Secondary: 208.67.220.220

Assuming you didn't screw up, you should be able to ping the router from your computer.
If that works, then you should be ok for internet.

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blindeye

Barker

Joined: Oct 19, 2009
Posts: 161

Status: Offline

Posted: Nov 07, 2009 - 01:37 PM

There is everything, even DHCP Services. I can establish a connection but it is not stable it constantly breaks up and the cooling system is running like hell. There is probably a connection for 2minutes then it stops, again connection, stop, low connection, high connection and so forth. At home I have also DSL and no problems at all. How much do you charge for such a service man? Cant you come to our office and have a look? The people here are driving me mad. I downloaded a Vista language pack traditional Chinese and still they asked me "where is the network icon" which was clearly indicated in Chinese. I mean is there any sense in this? Then I downloaded a language pack simplified Chinese and showed them the Network icon with the Chinese description and they still said "what?" ............... whaaaaaaaaaaaaaaat?

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leidelaohu

Board Lord

Joined: June 11, 2007
Posts: 5751

Status: Offline

Posted: Nov 07, 2009 - 01:54 PM

blindeye wrote:

... and the cooling system is running like hell.

This might be a hint ...

compsolutions

Rocker

Joined: Mar 07, 2009
Posts: 692
Location: Shanghai
Status: Offline

Posted: Nov 07, 2009 - 02:25 PM

Probably would help if you were more accurate with your question.
I can't connect is totally different to "I connect, and my fan goes nuts, and the internet disconnects after a few minutes."

Sounds more like a virus though - especially if your CPU

is overheating, and disconnecting.
Scan with 360safe, and download Hijackthis or ProcessExplorer, and see whats running, you're probably spamming half of China from your PC...

I also don't do Vista.

blindeye

Barker

Joined: Oct 19, 2009
Posts: 161

Status: Offline

Posted: Nov 07, 2009 - 09:42 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:41:45, on 07.11.2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\ibmpmsvc.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\ThinkVantage Fingerprint Software\upeksvr.exe
C:\Windows\system32\svchost.exe
C:\Program Files\Lenovo\ATK Hotkey\ASLDRSrv.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Windows\system32\svchost.exe
C:\Program Files\ThinkPad\Bluetooth Software\btwdins.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Windows\system32\svchost.exe
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\ThinkVantage Fingerprint Software\upeksrvc.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\Lenovo\System Update\SUService.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Lenovo\ATK Hotkey\LCONTROL.exe
C:\Program Files\Lenovo\ATK Hotkey\LFKA.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Lenovo\NPDIRECT\tpfnf7sp.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\TpShocks.exe
C:\Program Files\Lenovo\HOTKEY\LVOSDSVC.exe
C:\Program Files\ThinkPad\Utilities\EZEJMNAP.EXE
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\ThinkPad\Bluetooth Software\BtStackServer.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\PWMUIAux.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
c:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\OpenOffice.org 3\program\swriter.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Users\mng\Downloads\ProcessExplorer\procexp.exe
C:\Program Files\Prevx\prevx.exe
C:\Program Files\Prevx\prevx.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lenovo.live.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://lenovo.live.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Password Manager Browser Helper Object - {BF468356-BB7E-42D7-9F15-4F3B9BCFCED2} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\hssie\HssIE.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [TPFNF7] C:\PROGRA~1\Lenovo\NPDIRECT\TPFNF7SP.exe /r
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\LVOSDSVC.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
O4 - HKLM\..\Run: [PWMTRV] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWMTR32V.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BTVLogEx.DLL,StartBattLog
O4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
O4 - HKLM\..\Run: [ACWlIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWlIcon.exe
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide
O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [Gadwin PrintScreen] C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETZWERKDIENST')
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: Bild an &Bluetooth-Gerät senden... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Nach Microsoft E&xel exportieren - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Seite an &Bluetooth-Gerät senden... - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: @C:\Program Files\ThinkPad\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @C:\Program Files\ThinkPad\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: Lenovo Password Manager... - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{51D31838-F9EA-49F0-934F-7AA21215E47 E}: NameServer = 208.67.222.222,208.67.220.220
O17 - HKLM\System\CCS\Services\Tcpip\..\{B6DDC492-7CA8-4A4F-A515-48AF78476C4 7}: NameServer = 10.28.112.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{F98D1814-E38F-44A1-B530-C7FED23C3DC 5}: NameServer = 10.203.100.101 10.203.104.9
O23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
O23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\Lenovo\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\Lenovo\ATK Hotkey\GFNEXSrv.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software\btwdins.exe
O23 - Service: CSIScanner - Prevx - C:\Program Files\Prevx\prevx.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exe
O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
O23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\HssTrayService.EXE
O23 - Service: ThinkPad PM Service for SL Series (IBMPMSVC) - Lenovo - C:\Windows\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Service of LFKA (LFKAS) - Unknown owner - C:\Program Files\Lenovo\ATK Hotkey\LFKAS.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Power Manager DBC Service - Lenovo - C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
O23 - Service: SessionLauncher - Unknown owner - C:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - C:\Program Files\Lenovo\System Update\SUService.exe
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - c:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\Windows\System32\TPHDEXLG.exe
O23 - Service: Anzeige am Bildschirm (TPHKSVC) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
O23 - Service: TSS Core Service (TSSCoreService) - Lenovo - C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe
O23 - Service: TVT Backup Protection Service - Unknown owner - C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe
O23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
O23 - Service: TVT Windows Update Monitor (TVT_UpdateMonitor) - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\UpdateMonitor.exe
O23 - Service: Upek Service (UpekSrvc) - UPEK Inc. - C:\Program Files\ThinkVantage Fingerprint Software\upeksrvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 14045 bytes

_________________
Im pretty much contaminated with what this world has got to offer!

blindeye

Barker

Joined: Oct 19, 2009
Posts: 161

Status: Offline

Posted: Nov 07, 2009 - 09:44 PM

The file above is the logfile while connected to the net at home. On Monday I will post another one while at work. Thanks so much for your help.

Blindeye

_________________
Im pretty much contaminated with what this world has got to offer!

compsolutions

Rocker

Joined: Mar 07, 2009
Posts: 692
Location: Shanghai
Status: Offline

Posted: Nov 08, 2009 - 07:31 PM

Haven't been impressed with Prevx at all, suggest remove that.
I've seen it cripple machines with its scanning.

Also, remove a shedload of all the thinkpad stuff. You don't need a 10th of that.
Less stuff loading the better/faster.

Roxio is also a big heap of doodoo, remove any of that from the startup

What video card do you have? You load 2 sets of drivers assist programs - nvidia and ati.
I would think one or the other, not both..

MS Security - hoho. Remove. Their track record is abysmal.

Mostly too much security stuff loaded, and crap loaded. Probably one of those is interacting badly with one of the others.

Strongly suggest remove *everything* from the startup, and only add in the stuff you absolutely require.

Also, as some of the latest viruses are pretty much invisible, you need to boot from an external DVD and scan the computer. Suggest download on of the many windows liveiso's and scan from one of those. Some really sneaky stuff coming out that I've seen - going back to older style infections - boot sector viruses that delete themselves post boot, patch the windows kernel so they're invisible, then write themselves back on shutdown. Essentially invisible to standard virus tools running on an infected box.

blindeye

Barker

Joined: Oct 19, 2009
Posts: 161

Status: Offline

Posted: Nov 09, 2009 - 12:53 AM

Yeah thanks for that mate, but I think that is were the problem is grounded. I am not a geek at all, I probably know how to get all that stuff on my notebook and even how to remove it but thats it. Everything else is just frightening to me. So how much would you charge if you would do that for me? I dont know what a video card is? I have a graphics card, a Gforce 9300M GS . Initially I had Avira - Antivir on my notebook but when the problems started the software didnt update any loner. So I removed it and installed the other stuff. Then the problems started again and I recovered the whole system. After a week everything started again. The fan only goes nuts at work. Here at home everythings perfectly fine.

_________________
Im pretty much contaminated with what this world has got to offer!

compsolutions

Rocker

Joined: Mar 07, 2009
Posts: 692
Location: Shanghai
Status: Offline

Posted: Nov 09, 2009 - 02:53 AM

Ok, so if the video card is an nvidia, remove the ATI stuff in the startup.
Or not... my brain obviously read ATK as ATI, so just ignore that one!

Most probably its going to be due to ThreatFire/Prevx screwing each other over imho.
Neither are any good.

yu888
Board Deity

Joined: Jan 25, 2003
Posts: 19241
Location: ZhongShanParkArea SH

Posted: Nov 09, 2009 - 06:40 AM

Given that the OP's computer is a laptop, can I suggest that he just contact Computer Solutions directly and bring the laptop to their offices to just have someone clean it up. Sounds lke the IT folks at the OP's employer is shite so probably best sttart (my opinion) would be to come in with a clean slate on the laptop then it will be more clear if the issues are laptop-side related versus network-side related. Computer Solutions has helped numerous folks I know, myself included with both software and hardware issues and can save you alot of headaches.

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blindeye

Barker

Joined: Oct 19, 2009
Posts: 161

Status: Offline

Posted: Nov 09, 2009 - 08:16 AM

They offered me a Chinese Lenovo but I refused since I need to have an English Excel and Powerpoint available. These are necessary for me in order to do my job. So I use my own nb also because I have Camtasia on it which is a big help with ppt. The apps. referred to were just recently installed, killed the Prevx yesterday also the Th!nkPad Presentation Manager, now the nb is as silent as a fish. Love it !!! Havent been to the office though. Some girl caught the flu and is now in hospital. As you see I am haunted... problems everywhere. But still - I love my life, its so exciting!!! Thanks heaps for the help.

leidelaohu

Board Lord

Joined: June 11, 2007
Posts: 5751

Status: Offline

Posted: Nov 09, 2009 - 12:02 PM

blindeye wrote:

I have Camtasia on it which is a big help with ppt.

You use PowerPoint ? Do us all a favor and go drown yourself Sad

BenJ

Reacher

Joined: July 08, 2009
Posts: 223
Location: France, Lyon - PRC, Shanghai
Status: Offline

Posted: Nov 09, 2009 - 12:54 PM

leidelaohu wrote:

blindeye wrote:

I have Camtasia on it which is a big help with ppt.

You use PowerPoint ? Do us all a favor and go drown yourself Sad

What do you use ? Some kind of wicked unknown freeware ?

leidelaohu

Board Lord

Joined: June 11, 2007
Posts: 5751

Status: Offline

Posted: Nov 09, 2009 - 05:05 PM

BenJ wrote:

What do you use ? Some kind of wicked unknown freeware ?

I do't drive a BMW, I don't have my people get together with your people so we can do lunch some time and I wouldn't touch Power Point with Merry Anus' dick Sad