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Mantovano
Newbie
Joined: Jan 29, 2007
Posts: 4
Status: Offline
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  Posted:
June 10, 2007 - 08:40 PM |
 
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| Post subject: Laundry destroy expensive clothes |
My wife gave to laundry her best white suit (jacket + trousers) in silk.
She thought that in China they knew how to wash silk (since 5000 years...) but she received her suit 2 sizes shorter and like made of paper !!!
On the lable inside it's clearly indicated to don't wash in water, but they did for sure !!!
I would like to know what she can do:
1) Reimbursment ? She paid around 500 euros...
2) Ask to the laundry to pay somebody to prepare a new suit for her ?
3) Some other suggestions ?
I am quite desperate. |
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CoffeeHawk_0
Board Deity
Joined: July 14, 2005
Posts: 17952
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June 10, 2007 - 09:32 PM |
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get a local person to go with you and show them what happened, a verbal fight is needed, are the clothes care labels in chinese? |
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Mantovano
Newbie
Joined: Jan 29, 2007
Posts: 4
Status: Offline
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June 10, 2007 - 10:44 PM |
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Unfortunately labels are not in chinese, but anyway there are symbols.
We will see what happend tomorrow when we will go to complain and to show how short became such suit. A local person will help us.
Thank you for your post. |
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yu888
Board Deity
Joined: Jan 25, 2003
Posts: 19240
Location: ZhongShanParkArea SH
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June 10, 2007 - 11:08 PM |
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Sorry to hear about your experience. But as you live here in Shanghai longer, one learns not to assume too much nor expect too much. I am in agreement with Coffeehawk in that you will likely fare best if you get a local involved to negotiate your loss. you will not get nearly enough back, but will likely need their help to get the point across unless you are fluent in local language and culture. |
_________________
The right to free speech does not grant you freedom from the repercussions of what you say. This and more on my Blog...Random Thoughts about Living in Shanghai...and more |
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bougie
Board Buddha
Joined: Nov 20, 2004
Posts: 14629
Location: Wuhan Hubei China
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June 11, 2007 - 03:54 AM |
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That will be a tough one ... |
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gothsusie
Ranter
Joined: Oct 24, 2005
Posts: 522
Location: Shanghai
Status: Offline
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June 11, 2007 - 10:57 AM |
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Mantovano... good luck, I feel your pain! I've had some things also destroyed by the drycleaners but never a really expensive item like your wife's and I was still quite upset! |
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leidelaohu
Board Lord
Joined: June 11, 2007
Posts: 5739
Status: Offline
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| Posted:
June 20, 2007 - 06:56 PM |
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| Post subject: Re: Laundry destroy expensive clothes |
| Mantovano wrote: |
She thought that in China they knew how to wash silk (since 5000 years...) but she received her suit 2 sizes shorter and like made of paper !!!
On the lable inside it's clearly indicated to don't wash in water, but they did for sure !!! |
Sadly, you are toast. Here is China 
But something is odd about that, too. I wash silk in water all the time. The story (don't know if it's true) is that rich Chinese used to have ricksha runners wear their new silk clothes because they became softer if soaked in sweat a few times before being washed. I am pretty sure they didn't have dry cleaning in 1500. Anyone know what the story really is about washing silk ? |
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