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Steve_ROffline
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Post  Posted: Dec 22, 2008 - 07:51 PM  Reply with quote  Back to top
Post subject: Passport Replacement Process

First the bad news, I lost it on an airplane from SH to Dalian two weeks ago. It was nowhere to be found, I called the Embassy (Canada) to report the loss.

The good news is I went to the entry-exit bureau in Pudong, reported the loss, and the paperwork is on its way for me to send to the Embassy and get a replacement passport.

But the next part is rather tricky, that is how to replace the res permit that was in the old passport from my current job (it expires in July). I don't actually work in Shanghai, but in Wujiang, Jiangsu province.

Is there a letter or some other paperwork that I must get from either the Pudong office or the Embassy in order to send to the police office in Wujiang for them to process the replacement permit?

I'm afraid this could be difficult, as that particular police office in Wujiang has been really unfriendly and unhelpeful towards the foreigners who work on staff at our company. I first tried going through them to report the lost passport but they sent me on a fruitless runaround where I eventually just went to Shanghai by myself and had more success.
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Zak101Offline
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Post  Posted: Dec 22, 2008 - 09:58 PM  Reply with quote  Back to top

Do you have photocopies of your info page on the passport, your visa (residence permit) ?

Tell me you do...

Z.

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Steve_ROffline
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Post  Posted: Dec 23, 2008 - 09:10 PM  Reply with quote  Back to top

Yes. Got 'em
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Zak101Offline
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Post  Posted: Dec 23, 2008 - 09:32 PM  Reply with quote  Back to top

I suppose your first step is to visit your consulate/embassy and explain what happened.

Fill out the application form for a new passport. That might be difficult, need Canucks.

Done it for an Aussie mate, needed someone, a fellow Aussie that had known him personally for at least 12 months to sign.

In Oz, a passport application has to be certified by a Minister of Religion, Police Officer etc. but overseas, it's just a mate (friend) with an Aussie Passport that you know for at least 12 months here.

Put up with the HUGE amount of BS.

Get the new passport, then go down to the Police Station where you got your residence permit & "work visa".

...With your residence permit and work contract, copies of your previous passport and 8 colour passport sized photos.

Sorry for your loss, but send a loud signal to the rest of us.

Grovel. It depends on you.

Seems like I'm teaching you to suck eggs, Good luck !

Z.

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HavardOffline
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Post  Posted: Dec 23, 2008 - 10:04 PM  Reply with quote  Back to top

Quote:

Get the new passport, then go down to the Police Station where you got your residence permit & "work visa".


It is not that simple. What the OP facing is that he holds the work permit and resident permit issued by Shanghai while he is working in Jiangsu Province. If he had changed his work permti and resident permit into the ones issued by Jiangsu Province, he would not have to come to Shanghai to report the loss.
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yleoOffline
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Post  Posted: Dec 24, 2008 - 12:43 PM  Reply with quote  Back to top

Here is what I did when I lost my passport a month ago...

1. First thing i did was go to the nearest police station and file a complain. This is very important as this document will be required by the PSB and also possibly by the consulate and at almost every stage

2. Once you go to the consulate and make you application, you then just basically wait for your new passport.

3. When you get your new passport, make sure that you get a 'chopped' letter from the consulate stating that you lost your old passport and a new one has been issued. Make sure that BOTH passport numbers are stated in the letter.

4. With your new passport, go to the nearest police station and get the TEMPORARY residence permit ( white/yellow slip). When I went, I didnt get asked anything. I had copies of the old passport, permit etc. This technically should be a cinch, unless they decide to give you a hard time.

5. Now, with your new passport, police complaint and copies of your old passport with res visa ( i hope you have this), go the PSB and make the application for the new res permit. when you go remember to carry 2 photographs and the maroon work permit booklet. you should have all your documents with you back in about 5 days if all your papers are in order

By the way, in Shanghai , its the PSB which issues the residence permit.. Not the police station. Don't know if the situation is different where you are.

Above all, be really nice to everyone, and look really really distraught, worried and dont forget to smile. Above alll.. don't act as if its your god given right for them to do stuff for you. Humility gets work done far more efficiently than bullying.
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Steve_ROffline
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Post  Posted: Dec 30, 2008 - 05:08 PM  Reply with quote  Back to top

Great advice but just to clarify ... I got the work visa and res permit in Jiangsu, but the folks there were extremely unhelpful in procuring a police report, thus making it necessary for me to report the loss in Shanghai. Getting the police report there was a cinch.

After that, I successfully filed for a new passport at the Canadian Consulate and I'm waiting until mid-Jan to pick it up. I'll get a chopped letter from them when I do, thanks for the heads up on that. The police report in Shanghai says I need to go back to Shanghai and get the replacement visa there. But the problem is I work in Jiangsu.

Somehow this will work out, but I'm not going to play the grovel game because this is an emergency situation and the police should be doing their proper jobs to help. In Jiangsu, they are obviously not playing ball, but thankfully the departments in Shanghai are a step ahead.
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Zak101Offline
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Post  Posted: Dec 30, 2008 - 11:14 PM  Reply with quote  Back to top

@ Steve_R..."but I'm not going to play the grovel game because this is an emergency situation"...

Steve, it's not a matter of grovelling, but being (sigh) rather humble when dealing with these folks. Humble pie is free if you cook it at home.

Don't push them, yell or get all certain about "your rights".

You have none here, it's all at the discretion of the PSB for visa replacement and Residence Permits.

Gawd help you if you get a pre-menstrual female Cop and you start yelling. Don't do it.

Z.

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LordlunchalotOffline
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Post  Posted: Jan 02, 2009 - 07:19 AM  Reply with quote  Back to top

Zak101 is right. You are an absolute nuff nut if your attitude is to not grovel and expect the PSB to do their jobs. They are doing their job by making your life hell in this situation, its not their fault you left your passport on a plane, in their mind you are the one trying to run some sort of scam.

I'm sorry for your situation, I lost my passport a few months back, and yes with all the relevent visas etc attached, it is a bitch of a situation. It took a lot of groveling to get it all back in order and I suggest you bite the bullet and get down on your knees.
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monalisaleeOffline
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Post  Posted: Jan 02, 2009 - 07:38 PM  Reply with quote  Back to top

Zak101 said:
Quote:

Gawd help you if you get a pre-menstrual female Cop and you start yelling. Don't do it.
Ha Ha. Love it. Sadly, the situation is just as fickle as that.
Shouldn't be, but is. We just have to live with it, and do the necessary bowing and scraping to get the job done.
The only problems I have seen around places like PSB, is when some llowai yells and screams about his "rights". Bah. There are none.

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