by Chavster » Mon Feb 06, 2012 9:02 am
Restaurants here will always try to save money by hiring locally and semi-local whenever possible. But in some cases they MUST hire staff that know the food and know western service standards. If you are serving French, Continental pan european or easily recognizable classics then you can hire Phillipinos, TW, Japanese or Koreans at times. Most operations here try to hold down the front-of-house with higher paid expat or half-pat staff and then use locals for everything else.
You can try to run a restaurant with all-locals if you have very strong supervision. But honestly it's usually a bit of a disaster. It's not they don't try hard in some cases. It's just unfamiliarity with the food, language issues and lack of knowledge about service standards. Thai and Indian places can usually get staff to come over and work on contracts that are not that much more expensive than local labor. Any extra that they have to pay is offset by the savings in training. Ironically, Indian food is extremely similar to Chinese food in serving style and presentation. But locals are baffled by Indian food in general. They seem to be under the impression that it is nuclear-grade spicy material. When I've taken friends out for Indian they nibble nervously around the edges of their naan, scoop the odd forkful of rice and studiously avoid anything that has any bright colours in it as it might be fissionable.
" I have no toying with you as you are easy to dispense. "
~ garyquinlan008